Refund and Cancellation
In the event of postpone of tour/travel services due to any reason/s we must notified of the same in writing at least 07 Days prior of actual travel date/s.
In the event of cancellation of tour / travel services due to any avoidable / unavoidable reason/s we must be notified of the same in writing. Cancellation charges will be effective from the date we receive advice in writing, and cancellation charges would be as follows:
Booking Advance will be non refundable.
- 30 days prior to arrival: 25% of the Total Package cost.
- 20 days prior to arrival: 50% of the Total Package cost.
- 10 days prior to arrival: 60% of the Total Package cost.
- 07 days prior to arrival: 75% of the Total Package cost.
Less than 72 hours or No Show: No Refund
- In case of Special Trains Journeys and peak season hotel bookings a separate cancellation policy is applicable (which can be advised as and when required). Some cancellation/postpone of tour and refund policies are out of our tender:
- Refund/Postpone for hotel payment will follow the hotel’s cancellation/postpone policy.
- Train/ Volvo tickets cancellations will follow the Railway’s/Transporter policy.
- Flight tickets cancellations will follow the airlines company policy
- In case you cancel the trip after commencement, refund would be restricted to a limited amount only which too would depend on the amount that we would be able to recover from the hoteliers/ contractors we patronize. For unused hotel accommodation, chartered transportation & missed meals etc. we do not bear any responsibility to refund.
* No refund will be made in case of mechanical trouble to the vehicle or natural calamities like, landslides, flood, earthquake, heavy snow fall or any natural climatic conditions.
**There is a Charge of 1500/- extra if pick up from the airport is before 06am and drop to the airport is after 11:00 pm/ respectively. ****
